Fri, 30 Jul 2010 14:31:56 -0700

In the Internet age , customer feedback is only a click away. Online surveys are one of the best ways to solicit it. Done right, online surveys can help you more effectively listen to customers and make informed business decisions. But before you design and launch a survey, think about this: are you, or is your company, willing to act on the insight a survey generates? In short: Can your company ...

Thu, 29 Jul 2010 06:58:04 -0700

Nothing said online is really private, says Bill Thompson

Fri, 30 Jul 2010 02:51:48 -0700

Texarkana, Texas, has created an online questionnaire to help prioritize drainage problems, part of an ongoing plan to address storm water issues.